Payment Policy

At Grocer, we strive to provide a secure and convenient payment experience for our customers. Here's our payment policy:

Accepted Payment Methods

We accept the following online payment methods:

1. Credit/Debit Cards: Rupay, Visa, Mastercard, American Express, and Discover.

2. Online Payment Gateways: Razorpay

3. Net Banking: Transaction from Banks that our online payment gateway accept.

4. UPI (Unified Payments Interface): We accept UPI payments through popular apps like Google Pay, PhonePe, Paytm, and more.

Payment Terms

1. Full Payment: Full payment is required at the time of ordering.

2. Payment Processing: Our payment gateway partner processes all transactions.

3. Secure Transactions: All transactions are encrypted and secure.

Refund Policy

1. Refund Eligibility: Refunds are eligible for cancelled orders or defective products.

2. Refund Processing: Refunds are processed within [5-7 business days].

3. Refund Method: Refunds are issued through the original payment method.

Cancellation Policy

1. Order Cancellation: Orders can be cancelled within [10 minutes] of placement after that cancellation fee may be applied.

2. Cancellation Fee: A cancellation fee of [₹40/-] may apply.

Disputes and Resolution

1. Dispute Resolution: Any payment disputes will be resolved through our customer support team.

2. Governing Law: Our payment policy is governed by [state/country] law.

Changes to Payment Policy

We reserve the right to update our payment policy at any time. Changes will be effective immediately upon posting.

If you have any questions or concerns about our payment policy, please contact our customer support team:

[himachalhills.info@gmail.com]

[9816801744]

[First floor, Nimral bhawan village jundla p.o shakrah teh. & Distt. Shimla H.P]

Thank you for shopping with Grocer!