Shipping Policy
At Grocer, we strive to deliver your groceries fresh and on time. Here's our shipping policy:
Delivery Areas
We deliver to [ghandal,16miles,galog,ghanahatti,hpnlu].
Delivery Hours
Our delivery hours are [7am-10pm, Monday-Sunday].
Shipping Options
We offer the following shipping options:
1. *Same-Day Delivery for hyperlocal orders*: [₹40] for same-day delivery. Minimum delivery time 1 hour, maximum delivery time 10 hours.
Delivery Process
Here's how our delivery process works:
1. Once you place your order, our team will review and process it.
2. We'll send you an email with your order confirmation and estimated delivery time.
3. Our delivery team will contact you 30 minutes prior to delivery.
4. Please ensure someone is available to receive the order at the delivery address.
Tracking Your Order
You can track your order status through our website or mobile app.
Delivery Issues
If you experience any issues with your delivery, please contact our customer support team within [1-2 hours].
Cancellation Policy
If you need to cancel your order, please contact our customer support team at least [50 minutes] prior to delivery after that cancellation fee may apply.
Thank you for shopping with Grocer!